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Employees can follow this guide step by step - or open a ticket and wait for support.

Or they can finish inside the app.

Vocordia gives voice and cursor guidance directly inside the tools they already use - just say what they need, and Vocordia shows them where to click, step by step, without leaving the window.

How Do I Make a Folder in Gmail

Gmail does not have folders—it has **labels**, which work like folders but let a single message belong to more than one. Creating a label gives you a "folder" you can move email into.

Create a new label

  1. In Gmail, scroll the left sidebar to the bottom and click More+ Create new label.
  2. Name the label (e.g. Receipts).
  3. Optionally Nest it under another label to build a hierarchy.

Apply the label to messages

  1. Open or select messages in your inbox.
  2. Click the labels icon at the top, tick your label, and click Apply.
  3. Or drag the conversation onto the label name in the sidebar.

Move email out of the inbox

If you want a true folder feel, after labeling, click Archive (or the Move to icon → label name). The message disappears from the inbox but remains under the label.

Auto-route with filters

  1. In the search bar, click the filter icon.
  2. Build a rule (e.g. from: store@example.com).
  3. Click Create filter, tick Apply the label, pick your label, and Skip the Inbox to auto-file new mail.

Try it faster with guidance

Skip the sidebar hunt—let Vocordia guide you through it with voice and on-screen cursor guidance so you can set up your label and filter in one go.

There's a faster way.

Next time, employees can ask by voice and get step-by-step guidance inside the app - no manual, no ticket.

How to Make a Folder in Gmail (Labels Are Folders) | Vocordia